Billing Terms and Conditions
1. Accepted Payment Methods We accept the following payment methods for all online purchases:
American Express
Apple Pay
Diners Club
Discover
Google Pay
Mastercard
PayPal
Shop Pay
Visa
All prices and payments are processed in United States Dollars (USD).
2. Payment Processing & Timing
When you are charged: Your payment method is charged at the time you place your order.
Order Confirmation: Once payment is successfully captured, you will receive an order confirmation email. If a payment is declined or fails, the order will not be created, and no items will be shipped.
3. Pricing & Taxes
Currency: All prices listed on the Dosra website are in USD.
Taxes: Sales tax is calculated at checkout based on your shipping address and state laws. The final price (including tax and shipping) will be clearly displayed before you confirm your order.
4. Payment Security
Payments are processed through third party payment providers that handle payment information in accordance with their security standards.
SSL Encryption: Our website uses SSL encryption to help protect information transmitted during checkout.
Data Storage: Dosra does not store your full credit card number or payment credentials on our servers. All transactions are processed through secure third-party payment gateways (such as Shopify Payments or PayPal).
5. Refunds Refunds will be processed back to the original payment method used for the purchase.
For details on return eligibility and timelines, please refer to our Return & Refund Policy.
Refunds are typically processed within 7 business days after approval, though posting times may vary depending on your payment provider or financial institution.
6. Payment Disputes If you see a charge on your statement that you do not recognize, please contact our support team immediately at info@dosra.com before initiating a chargeback. We are here to help resolve any billing issues or errors quickly.
7. Contact Information For any questions regarding billing or payments, please contact us:
Contact Information
Store Name: Dosra
Address: 1155 S Power Rd, Suite 114-856, Mesa, Arizona, 85206, United States
Email: info@dosra.com
Phone: +19282225401
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We aim to respond to all inquiries within 1–2 business days.
